Shipping Policy
At TeslaNeckPillows.com, we strive to provide efficient and reliable shipping for all our customers. Each of our Tesla Neck Pillows is made to order, ensuring the highest quality and customization for your needs. This Shipping Policy outlines our shipping practices, delivery times, and other important information regarding the shipment of our Tesla Neck Headrests.
Free Shipping in the US
We are pleased to offer free standard shipping on all orders within the United States. No minimum purchase is required to qualify for free shipping.
Processing Time
• Orders are typically processed within 1-2 business days (Monday-Friday, excluding holidays) after payment is received.
• You will receive a confirmation email with your tracking number once your order has been shipped.
Delivery Time
• Standard Shipping: 7-14 business days
• Expedited Shipping: 5-7 business days (additional charges apply)
Please note that these delivery times are estimates and may vary depending on your location and any unforeseen circumstances that may arise during transit. Thank you for your patience and understanding as we craft your custom neck pillow.
International Shipping
At this time, we do not offer international shipping. We are working to expand our shipping options and hope to serve international customers in the near future.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email containing your tracking number. You can use this tracking number to check the status of your delivery through our shipping carrier’s website.
Shipping Address
Please ensure that your shipping address is correct and complete at the time of placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
• If your package is lost or damaged during transit, please contact us immediately at teslaneckpillows@gmail.com
• We will work with the shipping carrier to resolve the issue as quickly as possible and ensure you receive your order.
Delays
While we strive to meet our stated delivery times, there may be delays due to circumstances beyond our control, such as inclement weather, natural disasters, or carrier delays. We appreciate your understanding and patience in such situations.
Contact Information
If you have any questions or concerns about our shipping policy, please contact us at:
Tesla Neck Pillow LLC
Fresno, CA
We are committed to providing you with the best possible shopping experience and are here to assist you with any shipping inquiries. Thank you for choosing TeslaNeckPillows.com for your Tesla Neck Headrest needs.